Privacy Policy
Breath and Being ("Breath and Being", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, enquire with us, book a session, attend an event, or interact with us on social media. We are based in Far North Queensland, Australia, and we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing us with your information, you consent to the practices described in this policy.
1. Who we are
Breath and Being is a breathwork facilitation business run by Jordy and Sammy, offering group sessions, private sessions, and events. If you have any questions about this policy or your personal information, contact us at info@breathandbeing.com.au.
2. Information we collect
We may collect the following types of personal information:
- Contact details: your name, email address, phone number, and any message or details you provide.
- Booking information: the sessions or events you book, your attendance history, and your preferences.
- Payment information: when you pay for a session or event, payment is processed securely by Square. We do not store your full card details.
- Health information: before certain sessions we may ask about relevant health conditions through a waiver or intake form. This helps us keep you safe during breathwork. Health information is sensitive information, and we only collect it with your consent and use it solely for your safety and care.
- Information from social media: if you respond to an ad or fill in a form on Facebook or Instagram, we receive the information you submit, such as your name, email, and phone number.
- Website usage information: like most websites, we may collect basic technical information such as your IP address, browser type, and the pages you visit, through cookies and similar technologies.
3. How we collect your information
We collect information directly from you when you fill in a form, send us a message, book a session, or speak with us. We also collect information through third-party services we use to run our business, such as Square, Cal.com, Meta (Facebook and Instagram), and our website hosting and analytics tools.
4. Why we use your information
We use your personal information to respond to your enquiries, confirm, manage, and deliver your bookings and events, keep you safe during sessions, send you information about sessions, events, and offers you have expressed interest in, improve our services and website, and meet our legal and record-keeping obligations. We will only contact you about Breath and Being. We will not send you marketing you have not asked for, and you can opt out at any time.
5. Who we share it with
We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:
- Square, for group session bookings and payment processing
- Cal.com, for booking private sessions and consultations
- Meta Platforms (Facebook and Instagram), for advertising and lead forms
- Google and our website hosting provider, for website functionality and analytics
- Kit, for our email list, including the online sessions waiting list and free guide
- the other email and communication tools we use to contact you.
Some of these providers may store data on servers outside Australia. Where this happens, we take reasonable steps to ensure your information is handled securely and in line with this policy. We may also disclose information where required by law.
6. How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including by using reputable, secure third-party platforms. No method of transmission or storage is completely secure, but we work to protect your information at all times.
7. How long we keep it
We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or de-identify it.
8. Cookies
Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can control or disable cookies through your browser settings, though some parts of the site may not work as well as a result.
9. Your rights
Under the Australian Privacy Principles, you have the right to ask what personal information we hold about you, ask us to correct information that is inaccurate or out of date, ask us to delete your information, and ask us to stop contacting you. To do any of these, email us at info@breathandbeing.com.au. We will respond within a reasonable time.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will do our best to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Children
Our services and website are not directed at children under 16. We do not knowingly collect personal information from children without the consent of a parent or guardian.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date shown at the top.